How to cancel all subscriptions on MTN – If you are an MTN subscriber, you possibly have had situations where your airtime top-up goes missing without a real account of how you spent it on voice or data.
What happens often is that you unintentionally subscribed to a certain package.
To make matters worst is that most times you are tricked into these subscriptions by tapping ok on your screen unsolicited, that’s fraudulent if you ask me.
This content will address the following questions:
- How I stop MTN from deducting my airtime
- What number do I call to cancel all my subscriptions on MTN
- How do I cancel my MTN subscription in Nigeria?
- How do I cancel my subscription?
- How do I cancel all subscriptions on my iPhone?
- Why MTN is eating my airtime?
- How do I find out what’s eating my MTN airtime?
- How do I stop recurring bundles on MTN?
- How do I check my MTN subscription?
- How can I remove my phone from the automatic subscription on MTN?
- What is the code for the MTN subscription?
To cancel subscriptions on MTN, you can follow these general steps:
Identify your active subscriptions: Send an SMS with the keyword “LIST” to the MTN shortcode for customer service.
The shortcode varies depending on your country of residence. For example, in Nigeria, the customer service shortcode is usually 180.
Review the list: You will receive a message containing a list of your active subscriptions along with the respective shortcodes or keywords to manage them.
Cancel subscriptions: Send an SMS to the shortcode or keyword provided for each subscription you want to cancel. The specific format and keyword may vary, so make sure to carefully read the instructions provided in the list.
Confirmation message: After sending the cancellation request, you should receive a confirmation message stating that your subscription has been canceled successfully.
Monitor your account: Keep an eye on your subsequent MTN statements or notifications to ensure that the canceled subscriptions are no longer being charged.
How to cancel all subscription
Step one: From your mobile phone dial *131#
Step two: From the list of options select “7” for VAS 305
Step three: From here you can see the following:
- Active services
- New services
- Unconfirmed services
Now choose Active Services to see the list of your subscriptions.
The next thing you will need to do is to cancel all the services that appear in your active services section.
Having completed this, you will no longer lose your airtime, you can now have a good account of how you spend your airtime.
How do I stop MTN from deducting my airtime?
Note: If you borrowed airtime or data from MTN, you’ll always have your airtime deducted on your next recharge to the tune of the borrowed amount, until your debt is settled in full.
However, if you do not borrow money from MTN but noticed that your airtime keeps getting deducted, it could be that you either willingly or ignorantly subscribed to any of its services.
What happens often is that they always renew your subscription.
If this applies, kindly use the steps outlined above on how to cancel all subscriptions on MTN, better still dial *131# from your mobile phone, select “7” and follow the prompt.
What number do I call to cancel all my subscriptions on MTN?
If you are in Nigeria, you may need to call MTN customer care.
Note: The contact number in Nigeria used to be 180, but it has now been changed to 300 just dial it on your phone and follow the list of instructions on the Menu to speak with a customer service agent.
Conclusion
Procedures may vary depending on your country and the services you are subscribed to. , you may need to contact MTN customer support through their official channels such as their website, customer service hotline, or social media accounts.
They will be able to provide you with information for canceling subscriptions specific to your account and country.