How to Check Your First Bank Account Number via USSD/SMS

How to Check Your First Bank Account Number via USSD/SMS. Understanding how to access your First Bank account number through a simple SMS can be incredibly convenient. With the advent of the *894# USSD service, First Bank has streamlined this process, making it easier for customers to manage their accounts. Let’s delve into how you can utilize this service effectively.

Signing Up for First Bank’s USSD Service

To begin, it’s essential to activate the *894# service. This service is the gateway to accessing your account number and other banking services via SMS. Here’s a step-by-step guide:

1. Activation Process: Dial 8940# from your registered phone number.
2. Card Selection: Choose the ATM debit card linked to your account.
3. PIN Setup: Enter your ATM card’s 4-digit PIN, then create and confirm a new 5-digit PIN.
4. Activation Confirmation: A confirmation message will be sent to your phone.

Read also: How to get a loan from First Bank

Checking Account Number via USSD/SMS

Once the service is activated, follow these steps:

1. Dial USSD Code: Use *894# on your registered phone.
2. Menu Navigation: Select ‘Quick Banking’ > ‘Enquiry Services’ > ‘Account Number Enquiry’.
3. PIN Entry: Input your 5-digit PIN.
4. Receive Account Number: Your account number is promptly sent via SMS.

Alternative Methods to Access Account Number

If you’re unable to use the USSD service, consider these alternatives:

1. FirstMobile App: Access your account details and perform transactions with an internet connection.
2. Customer Support: Dial 01-4485500 or 0708-062-5000, or reach out on social media.
3. Branch Visit: Direct assistance is available at any First Bank branch.

Comparing SMS/USSD with Other Methods

The USSD service stands out for its speed and convenience, especially when you’re without internet access. However, the FirstMobile app and customer support are excellent backups.

Security Tips for USSD Banking: Keep your phone and SIM secure. In case of theft, immediately notify the bank to protect your account.

Troubleshooting USSD Issues: For issues like non-responses or errors, check your network first, then retry or contact customer support.

Customer Support for USSD Banking: First Bank’s customer support is readily available for any USSD-related queries or challenges.

Read also: How to register/activate First online banking

Conclusion

First Bank’s USSD service, accessed via *894#, represents a leap in convenient banking. It offers a secure and straightforward way to access your account number and other banking services.

5 Unique FAQs After Conclusion

1. What if I don’t receive my account number via SMS after using the USSD process?
   • If you don’t receive your account number, ensure you have good network coverage and try again. If the issue persists, contact First Bank’s customer support for assistance.
2. Are there any fees associated with using the 894# service?
   • Generally, there are no fees for checking your account number via USSD. However, standard network charges may apply for the use of USSD codes.
3. Can the USSD service be used on any mobile network?
   • Yes, the *894# service is compatible with all major Nigerian networks like MTN, Glo, Airtel, and 9 Mobile.
4. How secure is using the USSD service for banking transactions?
   • The USSD service is highly secure. It requires your registered phone number and a PIN, ensuring that only you can access your account details.
5. Can I perform other banking transactions using the 894# service?
   • Absolutely! Apart from checking your account number, you can transfer funds, buy airtime, pay bills, and more, all via the *894# service.