How to register for Fidelity online banking, change password, etc..

Fidelity online banking provides a platform for customers to access their account with ease irrespective of their locations or time. It’s a world of possibilities tailored to suit your unique personal and business needs.

For instance, the Fidelity online banking ensures you pay your bills quick, thus; an assertion that you do not need to go to the bank when the bank has been custom to come to you at the snap of your mobile device.

What you can do with the online banking?

• You can top-up airtime for self and third-party
• You can pay your bills real-time
• Buying airline tickets has never been easier than it is on the platform
• Your payments are seamless and swift
• You can manage transaction limits
• There’s a window to send payments to up to 1000 beneficiaries at once, this is ideal for salary and vendor payments.
• Security is assured

Features

• It creates a workflows that lets customers decide roles and levels of access for their staff
• There’s a multiple levels of transaction authorization, this makes for enhance security
• You can process bulk payment files for about 1000 beneficiaries in one transaction
• It processes both intra and inter-bank payments
• You can increase transaction limits to a maximum of N100 million in 24 hours
• It has a feature that allows customers to print export and print account statements on pdf files and excel formats.
• For users who wish to create a reoccurring payments for some beneficiaries, it saves beneficiary details.
• Payment approval limits and availability of detailed audit information including user activity reports, export and print account statements on pdf and excel formats.

How to register/sign up for Fidelity online banking

Kindly follow the below steps to get started,

Step one: Validate your identity

• Visit the Fidelity bank home page
• Click on the “login to online banking”
• As a new user, check below for “New account?” click on “Register here”
• Validate your identity by entering your account number, you will receive a code to the mobile number tied to your account

Step two: Choose username and password

Choose username and password

Create secret questions and answers should you need to reset your password in the future.

Read also: How to link BVN to Fidelity bank account (step by step guide)

Step three: Complete your sign up

• Activate your profile using the prompt displayed
• Kindly set up transaction PIN to effect transactions under settings menu or download the Fidelity token app then set yourself up at once, congratulations you are good to go.

How to get Fidelity online token

To access the Fidelity token app, you will have to download “Fidelity token” from your mobile stores and activate same using your online banking credentials.

For hard token: You will have to visit the nearest Fidelity bank branch in your area, better still send an email to; true.serve@fidelitybank.ng to make your request

How to create transaction PIN

Kindly be informed that the transaction PIN allows authentication of N200k/day. Now check the below details to get started,

• Log into the online banking app
• Go to “settings” “Create PIN”
• Follow the prompt, provide the right response and create your PIN accordingly

How to reset password

There are chances that you could forget your password, if this happens then

You can

• click the “forgot your password link” on the online banking home
• Enter your user name
• Check your mail for a link to reset your password
• Follow the link to create and confirm your new password.

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