How to change BVN phone number online – Do you have difficulty trying to access your BVN using the USSD code, maybe you no longer have access to the phone number associated or linked to your BVN, and you probably experience continuous network downtime with your mobile network provider, should any of the above tick the right box for you and more, this guide will show you how to get it sorted.
Illustration
Mr. Tunde Kenneth visits the bank to pick up a MoneyGram transfer for the first time, he arrived with a primary ID card just like you would need to pick up any other cross-border Money transfer like Western Union, Ria, Worldremit, etc.
To his dismay, Tunde was told that none of the conventional primary IDs could aid him in a cash pick-up.
Further discussions on the forward revealed that the only approved ID to receive a MoneyGram transfer at this time is the “Bank Verification Number” (BVN) only.
Thinking he had the situation under perfect control, Mr. Tunde made a sigh of relief and reached to his phone to fetch his BVN using the USSD code *565*0#.
He received an error message which indicates that his BVN is not associated with his phone number.
On further inquiry by the money transfer officer, the customer recounts his experience in a rubbery incident where his mobile phone was carted away alongside his old SIM card, and he never cared to retrieve the line, and instead opted for a new SIM card.
It happens that he enrolled for BVN with the old phone number he no longer has access.
From the illustration above, the customer could not access his BVN because he no longer had access to the phone number associated/linked to his BVN at the time of enrolment.
Can I change my BVN phone number?
At the introduction of BVN in February 2014, most customers’ details could be altered, however, as events overtake time, some details can now be corrected or altered with recourse to the bearer’s application and cogency in banking.
Yes, you can now change your BVN phone number to a preferred phone number.
Note: The phone number linked to your BVN must be the same phone number linked to your bank account.
Requirements to change BVN phone number
- Valid ID card in any category; voter’s card, driver’s license, national ID, and international passport.
- The now preferred phone number you wish linked to your BVN, as well as give a good account of your previous line
- Your BVN, account name, and date of birth on your bank account.
Note: Some banks may require an affidavit to provide this service, however, not a blanket practice.
How to change BVN phone number online
Step one: Kindly visit your BVN enrolment bank, this means the bank where you registered your BVN.
Step two: Walk straight to the customer service desk and tell the service executive that you are looking to change the phone number linked to your BVN.
Step three: Having made your request, you will receive a BVN incidence/correction form, complete the form appropriately paying attention to details.
Do not forget to include the reason you want to change your phone number, append your signature at the appropriate place afterward and hand it over to the service executive.
Your preferred phone number should be linked to your BVN within or less than 24 hours of this application.
How to change BVN phone number online UBA
As a UBA customer, you can only visit UBA to change the phone number on your BVN if such BVN was enrolled with UBA in the first place, however, you cannot change your phone number online at this time given security concerns.
How to change BVN phone number online First bank
Are you a First bank customer who enrolls for your BVN with any other bank other than the First bank and wish to change your phone number? If this is the case, kindly visit the bank where you enrolled for your BVN, However, you cannot change your phone number online at this time.
How to change my BVN phone number online GTBank
As a GTBank customer, you can only visit any GTBank branch close to your location to change your phone number, if your BVN enrollment was done at GTBank, kindly be informed that you cannot access this service online at this time.
How long does it take to change my BVN phone number?
Having followed the steps outlined above to change your BVN phone number, the new number should reflect in your BVN within or less than 24 hours.
How to change my BVN phone number Zenith bank/Polaris bank
You can only visit Zenith bank or Polaris bank to change your phone number if your enrollment was done in any of these banks in the first place, otherwise visit the bank where your enrollment was done.
Can I change my BVN phone number in any bank?
The answer is NO, you can only change your BVN at the enrollment bank; where your BVN was registered earlier.
How to check BVN
- Using the *565*0#
From your registered phone number on BVN, dial *565*0# and hit the send button, your BVN will be displayed on your screen.
Note: You will need to have at least N20 on your phone to access this service, you can access this service on MTN, Airtel, Glo, and 9mobile networks respectively.
- Using Mobile Apps
You can find your BVN from most mobile apps, like the GTBank, Polaris mobile, etc.
Once you logged on to your mobile app, check either of the top two corners for your BVN.
GTBank customers can get their BVN via the 737 USSD code by dialing *737*6*1# on their registered phone number.
Note: For any phone you wish to access your BVN on either by using the 565 or otherwise, the such phone number must be the one through which you enrolled for BVN initially.
- At the bank branch
You can get your BVN by walking into any bank with an account. Kindly walk straight to customer service and ask to get your BVN.
You will be required to provide your account number as well as sign your specimen signature correctly on a sheet of paper.
Having completed this service, the officer will log in to your account and retrieve your BVN.
Other related content:
How do I get my bank verification number?
How to link BVN to Access bank account in simple steps
How to link BVN to First bank account
How to link BVN to Zenith bank account in simple steps
How to link BVN to Fidelity bank account (step by step guide)
How to link my BVN to my phone number
The process of linking your BVN to your phone number takes place at the enrollment stage, however, you can follow the steps outlined in this content to link/change your BVN where applicable.
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